Putnoe Medical and Walk-In Centre, Bedford.
93 Queens Drive
Putnoe • Bedford
MK41 9JE

Walk In Centre

Walk In Centre Information Line
The information line for the Putnoe Walk-in (Urgent Care) Centre is 01234 221977.
This is a recorded message only and no message can be left.

The majority of patients are seen within one hour of booking into the Walk In Centre, the wait in the Accident and Emergency Department for non-urgent problems may be much longer so if you have a minor illness or minor injury please attend the Walk In Centre rather than the local Accident and Emergency Department.

The information below provides you with information about what can be dealt with in the Walk In Centre.

Routine prescriptions cannot be provided and is not appropriate for patients with long term medical conditions.

If you have had your symptoms for more than 2 weeks we are happy to book you into the Walk In Centre for assessment, but depending on the nature of your problem we may need to ask you to go back to your own GP.

Please note that the Walk In Centre is a nurse-led service.  Whilst a GP is always available if clinically required you are most likely to be seen by a Minor Illness Specialist Nurse in the first instance.

At the Walk In Centre, we are able to help with:

  • Minor illnesses
  • Minor cuts and grazes
  • Minor scald  /burns
  • Strains / sprains / bites / stings
  • Emergency Contraception
  • Minor skin infections / rashes
  • Minor eye conditions
  • Stomach upsets
  • Coughs, colds, flu-like symptoms
  • Common illnesses
  • Asthma attacks
  • Abdominal pain
  • Back pain
  • Urine infections / genital symptoms
  • Road traffic injury (minor)

Unfortunately we are NOT able to help with:

  • Long term conditions
  • Head injury - loss of consciousness
  • Severe allergic reactions
  • Overdose of drugs or accidental drinking of chemicals
  • Doctors certificates
  • Routine vaccinations or travel vaccinations
  • Routine dressings
  • Ear syringing
  • Routine contraceptive checks
  • Routine removal of stitches
  • No repeat prescriptions or reviews
  • No swabs or MSU

Services will vary depending on the staff availability.

Requesting Repeat Prescriptions at the Walk In Centre

The Walk-In Centre and Bedoc (BEDFORD ON CALL - GP OUT OF HOURS SERVICE) are not able to issue repeat prescriptions to patients. This is because there is no access to your clinical records, and there could be patient safety issues when prescriptions are issued by doctors who are unfamiliar with your care and medication history.

You must take responsibility to ensure you have enough medication to last you through weekends and Bank Holidays.

The Walk In Centre or Bedoc GP may refuse to issue you a prescription. The only exception will be emergency supplies of some medication that is needed for patient safety reasons. In such cases only a small amount of medication (up to one week) will be prescribed and you will need to see you own GP for further supplies.
If you require a prescription for a controlled drug 3 days supply may be prescribed at the GPs discretion but may be refused.

Repeat Prescriptions for tranquilisers and pain killers will not be issued by this service.