Making Appointments at the Practice
A dedicated team of Patient Support Receptionists will help to arrange appointments, advise on waiting times at the surgery and assist you in accessing healthcare services. They will do their best to help provide you with an appointment as soon as possible.
Appointments & Reception
Appointments can be made, prescriptions collected and the reception team accessed in person from 8.00am – 18:30pm or by telephone from 8.00am – 6.30pm. For non-urgent appointments, please telephone after 10.00am.
Managing your Appointments online
You are now able to book and cancel your appointments online. In order to do this you will need to first register to use our online services.
If you are already registered you can continue through to SystmOnline to book and cancel your appointments online..
Our GPs and Nurses can often deal with a patient’s needs via a Telephone Consultation rather than you needing an appointment to come in to the Practice to see them. Our Receptionists will be able to advise whether this is appropriate for you. Our clinicians have bookable telephone slots each day and this may allow us to help you promptly without you having to wait for a face-to-face appointment.
You may be offered a telephone consultation if all appointments have been taken on a particular day so that the urgency can be assessed.