We aim to provide all our patients with the best possible service to achieve this we need your co-operation.
If you are unable to keep your appointment, please make every effort to cancel it in advance so that it may be offered to someone else. Non-attendance and cancellations at short notice without a valid reason deprives other patients of essential medical services.
Late for your appointment
A common reason for GPs running late is that some patients do not attend on time. Please note, you may not be seen if you are more than 10 minutes late for your appointment. If you are late for your appointment you may have to wait until the end of the surgery to be seen.
It is at the discretion of the GP as to whether they can still see you if you arrive more than 10 minutes after your appointment time. In this case we will rebook you another appointment at the earliest convenience.